End-User License Agreement (EULA)
Effective Date: April 9, 2026
Last Updated: April 9, 2026
PLEASE READ THIS END-USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING THE MERIDIAN PLATFORM. BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.
1. Parties
This Agreement is between Meridian Coach, LLC, a Pennsylvania limited liability company ("Meridian," "we," "us"), and you, the individual or entity accessing or using the Meridian platform ("User," "you"). By using the platform at www.gomeridian.ai, you accept this Agreement in full.
2. License Grant
Subject to your compliance with this Agreement and payment of applicable subscription fees, Meridian grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Meridian platform for your internal business purposes. This license does not include the right to sublicense, resell, or distribute the platform or any of its components.
3. Subscription and Payment
Access to Meridian requires a paid subscription. By subscribing, you authorize Meridian to charge your payment method through Stripe on a recurring basis at the then-current subscription rate. Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through your account settings. No refunds are provided for partial billing periods.
4. Acceptable Use
You agree to use Meridian only for lawful purposes. You may not:
- Use the platform to violate any applicable law or regulation
- Attempt to gain unauthorized access to any part of the platform or its infrastructure
- Reverse engineer, decompile, or disassemble any part of the platform
- Use automated tools to scrape, crawl, or extract data from the platform
- Share your account credentials with any other person or entity
- Use the platform to transmit harmful, offensive, or fraudulent content
- Interfere with the integrity or performance of the platform
5. AI Coaching Disclaimer
Meridian provides AI-generated business coaching and financial insights for informational purposes only. The platform is not a substitute for professional financial, legal, accounting, or business advisory services. Meridian makes no representations or warranties regarding the accuracy, completeness, or suitability of any coaching output for your specific situation. You are solely responsible for all business decisions you make based on information from the platform.
6. QuickBooks Integration
If you connect your QuickBooks account, you authorize Meridian to access your financial data through Intuit's API for the purpose of generating your Business Health Score and personalizing your coaching experience. You may disconnect this integration at any time. Meridian does not modify or write to your QuickBooks data.
7. Intellectual Property
All content, features, functionality, software, and technology comprising the Meridian platform are owned by Meridian Coach, LLC and protected by applicable intellectual property laws. Your use of the platform does not grant you any ownership rights. You retain full ownership of any data you submit to the platform.
8. User Data
You grant Meridian a limited license to use the data you submit solely to operate and improve the platform and provide services to you. We will not sell your data. Our full data practices are described in our Privacy Policy at www.gomeridian.ai/privacy.
9. Termination
Meridian may suspend or terminate your account at any time for violation of this Agreement, non-payment, or any conduct we determine to be harmful to the platform or other users. You may terminate your account at any time by contacting support. Upon termination, your license to use the platform immediately ceases.
10. Disclaimer of Warranties
THE MERIDIAN PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERIDIAN COACH, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID TO MERIDIAN IN THE THREE MONTHS PRECEDING THE CLAIM.
12. Governing Law and Dispute Resolution
This Agreement is governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes arising from this Agreement shall be resolved in the state or federal courts located in Pennsylvania. You consent to the personal jurisdiction of such courts.
13. Changes to This Agreement
We may update this Agreement from time to time. We will notify you of material changes by email or in-platform notice at least 14 days before they take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated terms.
14. Entire Agreement
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Meridian regarding your use of the platform and supersedes all prior agreements or understandings.
15. Contact
For questions about this Agreement, contact us at:
Meridian Coach, LLC
Email: support@gomeridian.ai
Website: www.gomeridian.ai